Appcues is on a mission to become the market leader in customer experience for technology companies. Our platform enables teams to design and deliver personalized in-app experiences that drive product adoption, engagement, and retention — without relying on engineering. We help companies turn their user experience into a growth engine.

We’re looking for an Accounting Manager to lead our accounting operations and ensure accurate, compliant, and scalable financial processes as the business grows. This role reports to the VP of Finance & Operations and plays a key role in enabling execution speed, cross-functional partnership, and financial integrity at scale.

What You'll Do

Lead all accounting month-end close activities, ensuring timely, accurate, and GAAP-compliant financial reporting.
Oversee accounts payable operations, including administration and optimization of the accounts payable system.
Provide oversight and partnership across customer billing and accounts receivable in close collaboration with the Billing Operations Specialist.
Manage state registrations and related compliance requirements.
Manage sales and use tax compliance and filings.
Own annual 1099 filings.
Partner with an external CPA firm to support tax filings and related requests.
Manage company payroll in partnership with People Ops
Lead preparation and coordination for the year-end financial audit, in partnership with the VP of Finance & Operations

About You

You have 5+ years of accounting experience, ideally in a SaaS or tech environment.
You’re proficient in NetSuite (required) and confident managing core accounting systems.
You have experience with multi-state sales tax.
You understand GAAP and revenue recognition (ASC 606) and have applied it in past roles.
You’re detail-oriented, self-sufficient, and comfortable running with projects from start to finish.
You care about scalable systems and are always looking to improve processes.
You enjoy cross-functional collaboration and have experience working with external vendors or auditors

Our Benefits

100% remote - We don’t have an office so all of our employees learn and collaborate in the same way using remote work practices. We work in Slack, Zoom, and a collection of modern collaboration tools. We have inclusive remote events and we get together annually for a fun off-site retreat.
Well-being - You'll have solid health, dental, and vision plans; access to 401k (with a match), and a generous parental leave.
Home office and tech budget - Besides paying for your work computer (Mac or PC), we offer a one-time $1000 home office stipend and an additional $500 annual budget for extra work-related technology.
Coworking space, on us - Home office not cutting it? We'll reimburse your monthly co-working fees.
Equity - We want everyone invested in our success. We grant every employee equity in the company.
Transparency and collaboration - We foster team alignment with meetings of all shapes and sizes—a twice a month all-hands meeting called Allcues, a weekly newsletter and an annual learning stipend.
Flexible Time Off - We believe time away to reflect and explore makes us all more productive, so employees don’t accrue vacation time – they work with their managers to schedule time off when they need it, consistent with our Flexible Time Off policy. Employees based in the USA also take off all US federal holidays. Employees residing in other countries can choose to follow their local national holidays or US federal holidays.