🎯 Role Summary

As an Order Management Specialist, you will play a critical role in ensuring accurate, timely, and efficient processing of customer orders. You’ll collaborate with internal teams and external partners to manage order lifecycles, resolve issues, and uphold Cardinal Health’s reputation for reliability and service excellence.

🔍 Key Responsibilities

Process and monitor customer orders from entry to delivery
Coordinate with warehouse, transportation, and customer service teams to ensure order accuracy and fulfillment
Resolve order discrepancies, delays, and inventory issues
Maintain accurate records of transactions and communications
Communicate proactively with clients regarding order status and changes
Support continuous improvement initiatives in order management workflows
Ensure compliance with company policies and industry regulations

✅ Qualifications

Bachelor’s degree in Supply Chain, Business Administration, or related field
2+ years experience in order management, logistics, or customer service
Strong attention to detail and organizational skills
Excellent communication and problem-solving abilities
Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Office Suite
Ability to work independently in a remote environment