We are seeking a dedicated Client Services Manager to join our team. This part-time position offers an exciting opportunity within a growing company. As a Client Services Manager, you will play a crucial role in shaping client relationships while contributing to the overall success of our organization. Our dynamic work environment fosters collaboration and encourages innovative approaches to meet client needs effectively.

Key Responsibilities

Manage client accounts and ensure high levels of satisfaction through regular communication and service delivery.
Handle inquiries and resolve concerns promptly, showcasing excellent communication skills to keep clients informed and engaged.
Coordinate with internal teams to facilitate project execution and ensure client requirements are met on time.
Monitor and report on client service metrics to identify areas for improvement and optimize service delivery.
Develop and maintain professional relationships with clients to enhance loyalty and encourage repeat business.
Assist in creating client-focused strategies to drive engagement and retention.
Provide feedback to management on client trends and needs for continuous improvement of services offered.

What We Required

Bachelor's Degree in Business Administration, Communications, or a related field.
Strong communication skills with a passion for client service.
Experience in client management or a similar role preferred.
Proficient in relevant software tools for communication and project management.
1-3 years of experience in a client-facing role.

This role offers numerous growth opportunities within our company, including avenues for promoting innovative client service approaches. Our company culture values teamwork, open communication, and support for professional development, creating a positive environment for everyone involved. Employees enjoy modern workplace benefits such as flexible hours and a supportive atmosphere.

Our Client Services team utilizes a range of common tools to enhance efficiency and collaboration. You will work within a small, closely-knit team, directly reporting to the Client Services Director. Cross-functional collaboration is encouraged to ensure that we meet our clients' diverse needs effectively, fostering a strong culture of teamwork throughout the organization.