{"@context":"https://schema.org","@type":"JobPosting","directApply":"https://schema.org/False","title":"Technical Project Manager (US based)","description":"

Are you a tech-savvy project leader who thrives on solving complex problems and making an impact?

CXT Software provides the technology backbone for delivery processes, empowering couriers, route delivery companies, and healthcare companies to maximize operational potential. Our solutions streamline business functions, freeing time and resources for exceptional service delivery. Every day, we help countless businesses optimize their delivery operations and drive success.

As our new Technical Project Manager, you'll lead the delivery of tailored solutions that solve real customer challenges—from scoping to deployment. This is your chance to shape the future of last-mile logistics through hands-on innovation, cross-functional collaboration, and a focus on meaningful results.

If you are highly motivated, passionate about technology, and eager to contribute to a company that's making a real difference, this is the place for you!

Responsibilities

As a key member of our Professional Services team, you will:

Act as the main point of contact for project delivery—working directly with clients to gather requirements, define solutions, and drive implementation.
Translate customer needs into actionable technical plans, keeping timelines, scope, and quality in check.
Collaborate across engineering, support, client success, and services to deliver custom solutions that solve unique business problems.
Handle technical configurations, integrations, and troubleshooting, particularly using SQL, APIs, and EDI standards.
Proactively manage scope changes, budgets, and project documentation like Statements of Work (SOWs) and Change Requests.
Track and communicate status, risks, and deliverables with clarity and confidence.
Work in a remote-first, fast-paced environment that values ownership, transparency, and practical problem-solving.

Requirements

We're looking for someone who brings both technical strength and project leadership:

3-5 years of experience in a Courier or Last-mile delivery environment
Experience in a Courier or Last-mile delivery environment
Strong grasp of data and data-driven insights
Basic understanding and appreciation of data exchange protocols: HTTP, SFTP, AWS S3, and common EDI formats (e.g., 210, 214, 990).
Prior experience in logistics, courier, or route optimization industries is essential.
Experience with the Microsoft tech stack (min. 2 years), including cloud/Azure fundamentals.
Comfortable managing multiple concurrent projects while maintaining high standards of communication and delivery.
Familiarity with tools like Jira, Confluence, Zoho CRM, and other remote collaboration platforms.
Bachelor's degree in any field.
Exceptional written and verbal communication skills.
A mindset focused on clarity, quality, and continuous improvement.

Nice to Have

Computer science or Information Systems degree
PMP certifications
Hands-on experience in MSFT technologies and/or SQL

Benefits

More than just perks, they're the essential components of a rewarding career at CXT Software.

100% Remote and Global: Enjoy the freedom to live your best life from anywhere in the world.
Flexible Work Environment: Work at times that suit you best. We prioritize results and customer satisfaction over rigid schedules.
Dedicated Growth Path: Receive consistent, meaningful feedback and support tailored to help you achieve your personal career goals.
Access to Leading Tools and Technology: Enhance your skills with the latest tools, playbooks, and technology.
Engaging Community Activities: Participate in coffee chats, happy hours, cooking classes, book clubs, and more!

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