📌 Key Responsibilities:

✅ Lead Management & Conversion:

● Manage and convert leads for our prestigious certification programs in collaboration

with IIT.

✅ Counseling:

● Provide detailed and insightful guidance to prospective learners via phone, email, chat,

and social media.

✅ Sales Funnel Management:

● Oversee the entire sales funnel—track inquiries, resolve student queries, follow up

diligently, and manage enrollments and registrations.

✅ High Conversion Rate:

● Achieve high conversion rates from all lead sources (telephonic, forwarded, and

referrals) to meet performance targets.

✅ Event Coordination:

● Engage with potential clients by attending events, seminars, and organizing webinars

and information sessions.

✅ Client Information:

● Gather and update accurate client information through calls and video sessions and

ensure timely updates on the CRM portal.

✅ Operational Monitoring:

● Monitor and ensure the creation of schedules and other operational tasks as per the

Turnaround Time (TAT).

️ Skills:

● Outstanding oral communication and interpersonal skills.

● Excellent listening and comprehension abilities.

📞 Effective Communication:

● Ability to communicate effectively and concisely with prospective clients.

🌟 Positive & Outgoing Personality:

● Energetic and positive individual with a strong passion to learn and grow.

🤝 Team Skills:

● Strong relationship-building skills and an ability to work well within a team.

🚀 Sales Acumen:

● Goal-driven, self-motivated, and aggressive in driving sales performance.