{"@context":"https://schema.org","@type":"JobPosting","directApply":"https://schema.org/False","title":"Middle CRM Specialist","description":"

GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win.

We deliver high-impact, full-cycle tech solutions designed to scale. From seamless integration and expert consulting to long-term operational support, our platform powers millions of active players and drives real business growth. It’s more than just a product — it’s the iGaming Platform for Champions, built for those who play to lead.

We know the game and how to take it to the next level. With 1000+ talented professionals on board, we don't just build tech — we build success stories for iGaming operators all over the world.

Our ambition drives us, our people make it real. Join us and be part of building champion-level success!

What You’ll Be Driving:

Participating in the development and implementation of customer retention strategy, including creation and optimization of personalised offers and communications;
Analysing customer data to identify trends, determine churn factors and develop their prevention strategies;
Сonfident knowledge of and ability to work in CRM tools;
Performing A/B testing of business hypotheses;
Supporting and developing the team, including training employees and motivating them to achieve customer retention goals.

What Makes You a GR8 Fit:

1 year as Junior CRM Manager;
Experience in CRM and a deep understanding of CRM principles;
Analytical skills and experience working with customer data;
Implementation of innovative approaches and technologies to enhance customer retention processes;
Excellent communication skills and ability to effectively interact with various levels of staff.

Why You’ll Love Working Here:

Benefits Cafeteria

An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:

Sports – gym, yoga, or any activity to keep you active;
Medical – insurance and wellness services;
Mental health– therapy or coaching support;
Home office – ergonomic furniture, gadgets, and tools;
Languages – courses to improve or learn new skills.

Work-life

Parental support with paid maternity/paternity leave and monthly childcare allowance;
20+ vacation days, unlimited sick leave, and emergency time off;
Remote-first setup with full tech support and coworking compensation;
Regular team events – online, offline, and offsite;
Learning culture with internal courses, career development programs, and real growth opportunities.

Our Culture & Core Values

GR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset. We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs;
OWN YOUR GAME: we take initiative and own what we do;
ACCELER8: we move fast, focus smart, and keep it simple;
CHALLENGE ACCEPTED: we grow through challenges and stay curious;
BULLETPROOF: we’re resilient, ready, and always have a plan.

To keep things efficient, please apply only for roles that closely match your experience.

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