Merge Storytelling and Technology

We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers.

Promote Health, Wellness & Happiness

We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in purpose-driven industries in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As our Sr. Director, Program Management, you will…

Lead the strategic direction of the department, aligning it with the organization's overall objectives to enhance project delivery and client satisfaction. You will offer strategic insights to the executive team on industry trends and areas for improvement, while also identifying opportunities for cross-functional collaboration to boost business performance. Your role will involve mentoring the leadership team on best practices, managing resource allocation effectively, and playing a key part in financial planning to ensure the department meets its goals. Additionally, you will foster a culture of continuous improvement and innovation, acting as a strategic partner to clients to exceed their expectations and build lasting relationships.

Be Accountable and Responsible

Drive the strategic vision for the Program Management department in alignment with the overall organizational goals
Formulate and implement strategies to optimize project delivery efficiency and client satisfaction
Provide strategic guidance to the executive team on emerging trends in project management and potential areas for improvement
Demonstrate a clear understanding of how the Program Management department impacts the organization's success
Identify opportunities for cross-functional collaboration and integration to enhance overall business performance
Actively contribute to organizational decision-making processes at a senior management level
Collaborate with C-level executives to align program management strategies with the company's overall business strategy
Participate in executive-level discussions and contribute insights on resource planning, risk management, and strategic initiative
Mentor and coach the leadership team on industry best practices and innovative project management methodologies
Take a proactive approach to identify potential risks and develop strategies to mitigate them
Lead the resolution of escalated issues and guide critical problem-solving, demonstrating a high level of decision-making ability
Develop and implement resource allocation strategies to ensure optimal utilization of talent across project
Continuously assess and enhance resource management processes to align with evolving project demands
Play a key role in financial planning, budgeting, and forecasting for the Program Management department
Provide strategic financial insights to senior management, ensuring the department's financial goals align with overall company objectives
Implement a robust talent development program, including mentorship, training, and professional growth opportunities for Program Managers
Foster a culture of continuous improvement and innovation within the Program Management team
Act as a strategic partner with clients, ensuring their needs are not only met but exceeded, and contribute to the development of long-term client relationships

These are the qualifications we’re looking for

9 -11 years of experience in project management within a marketing, advertising, consulting, environment, with a focus on external client projects
Recent experience working with clients in the pharmaceutical or life sciences sector
Proven leadership experience managing junior and mid-level project managers to ensure successful program delivery
Bachelor’s degree or equivalent work experience
Experience using both Waterfall and Agile methodologies
Strong Project Management skills - the ability to monitor and report on project status, budgets, schedules, and resource management
Understanding of user experience and best practices
Excellent verbal and written communication skills, enabling effective interaction with stakeholders across multiple levels and disciplines.
Strong adaptability to thrive in a constantly changing environment, demonstrating resilience and flexibility in response to new challenges.
Experience managing multi-tier projects is a plus

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $129,000- $154,000, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

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And here’s how we live our values at MERGE

Ability. Mastering our craft
Agility. Delivering with a growth mindset
Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!