Minted is leveraging Generative AI and other data-driven product capabilities to enhance our user experience. This role will spearhead development of pilots for near term opportunities and develop a long term strategy for how to best leverage Generative AI for our business. This leader will have demonstrated experience using a variety of LLMs to power proprietary consumer use cases to drive business value.

We’re open to hiring in either San Francisco or remote. Our SF-based Product team has an in person 3x a week schedule.

You Will:

Quickly develop a strong grasp of Minted’s core assets and capabilities by efficiently exploring our tech stack, data, user experiences, and market opportunities.
Based on your deep understanding of Generative AI current technologies and future trends, you will outline near and long term opportunities for Minted.
Develop user-facing pilots and productionalized experiences leveraging Generative AI
Working with your Eng and data partners you will find ways to quickly experiment and validate using or working around our current tech stack.
Incorporate user feedback (behavior, qual, sentiment) into the product experiences.
Work with multiple product, functional and fulfillment partners to document these use cases including search, browse, recommendations, reporting, pricing, promotions, bundles, etc.
Develop and propose a phased roadmap and resourcing model for executing this strategy. That resourcing model should leverage existing and new talent.
Coordinate with other product managers, designers, merchants and stakeholders to ensure product success
Drive product execution including project kickoffs, daily scrums, sprint planning, maintaining product specs and backlog.
Define, monitor, and report on key success metrics for engagement and uptake of newly launched products.

You Are:

A strategic, consumer-centric thinker. You have a variety of experiences leveraging GenAI.
Results oriented. You are most comfortable in work environments which are outcome-oriented and merit-based, and are highly motivated by goal accomplishment in the face of stringent deadlines.
Data driven. You make your product decisions based on quantitative and qualitative data. You passionately own quality delivery in your product area, keep a continuous health check.
Detail-oriented. You are able to identify and resolve edge cases as well as functional details in order to deliver a high-quality product experience.
Receptive to change. You are flexible, adaptable, innovative, and open in response to competitive pressure and market change.
A systems thinker. You intuitively understand interdependencies, ask follow-up questions, and drive to solutions that balance the success of initiatives across revenue, quality, brand, and cost goals.
A collaborative thinker. You enjoy an environment that has been structured for collaboration and interdependencies.
A strong communicator with the ability to communicate effectively, create common knowledge, generate buy-in, and influence stakeholders and senior management towards recommended decisions.
Someone with excellent product judgment, the ability to make sound decisions based on tradeoffs of different solutions, complex problems, various stakeholders, and many constraints.

You Have:

Bachelor’s degree
Experience developing products using GenAI. Integrating with LLMs, model tuning based on user interaction, using RAG.
5+ years product management experience, building and shipping ecommerce or direct-to-consumer successful products and features
5-7 years experience in data science, ecommerce or marketplaces
Superb analytical skills and ability to effectively use data to investigate and solve problems and make decisions
Demonstrated an understanding of technology/architecture and effective partnership with engineering to identify technical solutions based on tradeoffs of user experience, technical debt, latency, scalability, reliability, time to market etc.
Project management skills: Ability to plan, set expectations, make and meet commitments. Provide structure, process and project management to cross-functional teams
Intense commitment to quality: Demonstrated focus on quality of product/customer
Experience and testing/debugging

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more. Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.