About Misfits Market:

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

As Misfits we support our customers and mission by embracing our core values of

Prioritizing our Customers

Doing more with less

Thinking Differently

Respecting one another

Moving deliberately and quickly

Taking initiative and delivering

About The Role:

Misfits Market is looking for an experienced and motivated Product Manager to help shape the future of fresh fulfillment for 300K+ households around the country.

As a member of our highly collaborative and small-but-mighty Business Operations team, you’ll work closely with engineers, stakeholders, and leadership to architect in-house systems that power our cutting-edge fresh grocery fulfillment service. If you are someone who loves building home-grown scalable and impactful tools from the ground up, we’d love to hear from you.

About The Team:

The Business Operations Tech Team owns a suite of internal platforms and tools, most of which is built in our in-house system (affectionately named Jalapeño):

WMS & IMS: Our Warehouse and Inventory Management Systems that power our national network of fulfillment centers, order management and our custom perishable--optimized packing algorithm
TMS: Our Transportation Management System that powers our in-house and 3P shipping network to, from, and between our FC’s
Our Ecommerce Product Catalog that we use to power our DTC, Wholesale, and Misfits RX shopping experiences
Netsuite, our Enterprise Resource Planning System (ERP), that powers our financial reporting
Our B2B technology integrations which include:

Responsibilities

Roadmapping and Product Strategy
- Define and own the product strategy for key internal systems, including Warehouse Management, Inventory Management, ERP integrations, Catalog Management, Pricing Systems, Vendor Management, and Purchase Order Management.
- Own quarterly and semi-annual roadmaps for Business Operations that drive critical projects and business goals.
Discovery and Product Development

Own the end-to-end product development lifecycle for Business Operations from ideation to launch to iteration / maintenance
Scope, prioritize, and conduct discovery for new tools and features by working cross-functionally with stakeholders to identify the opportunity / problem space, gather requirements, and deliver measurable value.
Create precise documentation and clear wireframes / prototypes that communicate requirements effectively with engineers and stakeholders
Run demos and manage carefully planned rollouts across our systems, teams, and facilities

Collaborating with Stakeholders and Program / Project Management

Lead large, cross-functional initiatives across the company with expert program management skills that keep teams on schedule and to plan.
Partner closely with stakeholders and leaders across departments (Operations, Merchandising, B2B, Finance, etc) to drive alignment and facilitate key decisions
Triage, prioritize, and manage backlog of internal requests to balance run-the-business needs vs. longer-term opportunities

Skills and Qualifications

Strong Execution Background

5+ years of product management experience developing and scaling internal or enterprise-grade business systems (both in-house and 3rd-party platforms).
Autonomous and comfortable jumping between strategy and execution — from product strategy and roadmap planning to wireframing and writing requirements to chasing down bugs / fires
Expert in agile, scrum, and modern product development practices.

Product & Systems Thinking and Analytical Decision-Making

Strong technical and systems-thinking mindset; able to break down complex operational workflows and translate them into scalable platform solutions.
Skilled at navigating ambiguity while managing multiple initiatives in a fast-paced environment, with the ability to balance short-term needs with long-term product vision.
Analytical decision-maker who can balance competing priorities, risks, and dependencies using data to evaluate impact and trade-offs

Discovery, Collaboration and Influence

You have a strong curiosity, an eye for good design, and harbor a deep empathy for internal and external users with the ability to run your own user interviews and research
Proven ability to influence and align stakeholders across multiple levels and functions of an organization.
Excellent communicator— adept at writing product specs, facilitating cross-functional discussions, and delivering presentations to technical and non-technical audiences.

Bonus points if:

You’re passionate about food access and creating a better food system
You’re a member of our service and have used our product
You have experience in supply chain / operations, ERP systems, B2B or 3PL
You’re familiar with tools such as Netsuite and Salesforce
You have experience building wireframes and prototypes with Figma, Figjam or v0 by Vercel
You have experience applying AI or machine learning in your past products / processes
You have experience with creating easy-to-use tools for users via qualitative / customer research

Details of Position & Benefits:

Annual Salary $130k - $160k
Remote with coworking opportunities in NYC
Comprehensive medical, dental, and vision insurance
401(k)
Annual Misfits grocery box credit of $1200 paid in weekly installments
Life insurance
Paid vacation time
Paid holidays
Paid sick days
Commuter benefits

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