ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its 2.0 million members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $16.6 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.

WORKING AT OPORTUN

Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.

POSITION OVERVIEW

The Reporting Analyst is responsible for designing and delivering key operational, strategic, and performance reports to support decision-making across the organization. This role involves developing data collection and extraction strategies, analyzing business information, and effectively communicating insights to various levels of stakeholders, including executive, operational, and corporate teams.

The Reporting Analyst will lead initiatives to improve reporting processes, ensure data consistency and accuracy, and support audit activities across operations. This position also contributes to the continuous enhancement of services by generating relevant and actionable insights, monitoring information needs, and assisting in the development of risk identification and control reporting frameworks.

RESPONSIBILITIES

Design of reporting of results, management indicators, operational, and strategic. Plan and execute the study of improvements within operational and support teams.
Develop strategies for collecting and extracting data, analyzing, and communicating information about the company at different levels of decision-makers (company / executive / operations).
Participate in monitoring and measuring the satisfaction of the need for information among internal and external users.
Develop and implement solutions for the analysis of information concerning the company.
Establish audit activities issued to the product for different operations for the consistency and veracity of the data provided.
Generate and present relevant information that contributes to the development of services provided by the company.
Assist management and/or creation of key risk identification and controls information, and associated processes information.

REQUIREMENTS

Strong analytical and critical thinking skills, with the ability to conceptualize and implement practical reporting and data solutions.
Broad knowledge of, and proven ability to apply, advanced business analysis concepts, data practices, and performance metrics relevant to the assigned area or function.
Excellent verbal and written communication skills; able to translate complex data into clear, actionable insights for both technical and non-technical stakeholders.
Effective collaboration and negotiation skills, with the ability to work cross-functionally and influence decisions based on data-driven findings.
Highly detail-oriented and committed to data accuracy, consistency, and quality.
Fast learner with the ability to grasp new systems, tools, and concepts quickly, including adapting to evolving data environments.
Advanced proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUP/XLOOKUP, Power Query, macros), and Outlook for professional communications and scheduling.
Strong working knowledge of SQL (writing queries, data extraction, and manipulation); familiarity with data visualization tools (e.g., Tableau, Power BI, DOMO) and ETL platforms (e.g., Talend) is a plus.
Experience with cloud-based analytics environments (e.g., Databricks) is desirable.
Demonstrates a high sense of urgency and ownership of tasks, with the ability to prioritize effectively and deliver under tight deadlines.
Strong customer-centric mindset, with a clear focus on internal and external customer satisfaction through timely and relevant reporting.
Able to work independently and as part of a team in a fast-paced, data-driven environment.
Familiarity with compliance requirements, data governance, and control reporting practices in regulated industries (e.g., finance) is an asset.

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We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

California applicants can find a copy of Oportun's CCPA Notice here: https://oportun.com/privacy/california-privacy-notice/.

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).