Team Description

As a Senior Value Consultant, you will be responsible for leading & guiding prospects and customers through the end-to-end customer value journey (landing, expanding, adopting, and renewing). You are passionate about engaging with customers, making them successful, supporting GTM leadership and driving a company-wide culture of customer value. You are experienced in developing financial models to guide sales strategy. You flourish by helping your customers grow their businesses rapidly and responsibly. You are passionate about innovation and making your customers successful. You deeply believe that business decisions should be made using quantitative measures.

At Pendo, Global Value Consulting is a strategic team that drives business cases and justification for Fortune 500 companies to invest and partner with us. As a trusted advisor & core member of the account team, you’ll work closely with sales, customer success, solutions engineering and professional service teams to manage the full customer lifecycle, translating use cases and objectives into qualitative & quantitative business value assessments - both forward looking art of the possible and retroactive value realization & impact evaluations. You will help drive adoption & value realization via use case discovery & maturity workshops and will be the face of Pendo to some of the world’s largest enterprises.

Role Responsibilities

Develop and deliver business case presentations that accelerate and/or expand opportunities.
Build and maintain financial models that justify strategic investment in Pendo.
Drive a higher volume of larger deal transactions to increase Enterprise market penetration.
Prepare compelling executive proposals to engage customers in long-term business relationships.
Become a business value subject matter expert in account planning sessions and quarterly business reviews.
Facilitate discovery sessions to identify business requirements and align our business value to address said requirements.
Array cross-functional internal account and executive teams to focus on business value as a primary driver for strategic opportunities.

Minimum Qualifications

7+ years of detailed business case development, financial analysis, ROI / TCO financial modeling, and executive storytelling experience
Executive experience managing, developing, and delivering enterprise consulting services
Strong experience in Value Advisory, Sales Consulting, and/or Management Consulting
Experience engaging with C-level executives and complex internal stakeholder groups
Strong skills in developing executive narrative slideware with inputs from internal stakeholders
Strong program management and communication skills
Presentation skills, including public speaking, meeting facilitation, and whiteboarding
Experience in developing and growing C-Level relationships with an ability to communicate complex topics to an audience with various functional knowledge
Consultative skills, including issue diagnosis, unpacking, and advising on CXO-level challenges
Presentation skills, including public speaking, meeting facilitation and whiteboarding
You enjoy working in a highly collaborative, fast-paced environment
You can travel

Preferred Qualifications

Bachelor’s degree; Master’s degree in business administration is a plus

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected salary range for this role to be performed in the United States is $165,000 - $205,000 OTE (80/20 split).

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

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