What is PerfectServe?

PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year’s Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.

By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.

We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day.

At PerfectServe, we are driven by a mission to improve healthcare outcomes through innovative, reliable technology. We are looking for a passionate and collaborative engineer to join us and become a key contributor to our technical future. This is a unique opportunity to step into a dynamic environment and have a real impact, helping us build world-class services that power clinical communication and collaboration.

The Opportunity: What's In It For You?

Solve Meaningful Problems: You will tackle complex and meaningful technical challenges related to building scalable, high-availability voice and messaging communication systems that are critical to the healthcare industry.
Make a Visible Impact: You will see the direct impact of your work on improving patient care, reducing administrative burden for clinicians, and streamlining critical clinical workflows.
Grow with a Modern Stack: You will work with a modern .NET-based technology stack and have a real voice in its evolution. We believe in using the right tool for the job and empowering our engineers to make technical decisions.

How We Build: The Power of Perspective

We believe that the best and most innovative solutions are born from the collaboration of people with diverse backgrounds, experiences, and viewpoints. We highly value team players who can respectfully challenge ideas, contribute to technical debates, and work together to achieve a collective outcome that is greater than the sum of its parts.

About the Team

You will be joining one of our core platform pods, a team of 6-8 focused on building and owning the C#/SQL services at the heart of our platform. We operate in two-week sprints, value open and honest communication, and own our services from initial design and development all the way through to deployment and support.

How You'll Make an Impact

As a key member of a high-performing team of .NET/C# experts, you will design, build, and maintain highly performant, well-structured, and well-tested code for our core services.
Champion and evolve our team's best practices in code quality, automated testing, and observability to drive technical excellence.
Pay it forward by formally and informally mentoring junior engineers, guiding them through technical challenges and helping them grow their careers at PerfectServe.
Foster a 'one-team' culture by actively engaging in code reviews and providing constructive, collaborative feedback to our distributed and offshore engineering partners.
Collaborate effectively with Product Owners, QA, and other engineering teams to deliver on complex, multi-team initiatives.

What You'll Bring to the Team

Required Qualifications:

5+ years of professional software engineering experience with C#.
5+ years of professional software engineering experience with ASP.NET Web API.
Expert-level knowledge of designing and building RESTful web APIs.
Expert-level knowledge of .NET data access frameworks (ADO.NET, Dapper, EF, etc.)
Advanced level knowledge of MSSQL or a similar relational database including data modeling, query optimization and Stored Procedure development.
Strong Unit and Integration Testing techniques.
Demonstrable experience mentoring other engineers through code reviews, pair programming, and collaborative problem-solving.
Excellent communication skills with experience working in a team distributed across multiple time zones.
Proficiency with Git, CI/CD tools, and modern software testing best practices.

Beneficial Qualifications:

Bachelor's degree in Computer Science or a related field.
Experience reverse engineering legacy .NET services and complex MSSQL stored procedures and functions
Experience with .NET framework, ASP.NET Core, .NET 5+.
Experience with a message queue system like RabbitMQ.
Experience with building dynamic SPAs using React and Angular with TypeScript with efficient state management and clean modular components
Experience with observability and monitoring tools (e.g., New Relic, Grafana).

Benefits:

Remote first work environment
Health, Dental, Vision, Life and Disability Insurance options available day one.
401K - with match and immediately vested.
17 company holidays, 2 floating holidays plus competitive paid time off policy
Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.