Company Overview

Reli. is a rapidly growing eCommerce company that specializes in daily goods for both businesses and consumers. We sell across major online marketplaces, including Amazon (www.amazon.com/reli) and our own Shopify store. Currently, we fulfill 10,000+ orders daily and serve over 1,000,000 customers, including notable names like Marvel, Dominos, and Lululemon. We foster a dynamic, supportive work culture anchored in the values of happiness, continuous improvement, and growth. With a team of around 50 employees, we aim to create an environment that promotes collaboration, learning, and wellbeing. Reli. is headquartered in Cerritos, CA. We follow a hybrid schedule: work-from-home on Mondays, Wednesdays, and Fridays, and in-office on Tuesdays and Thursdays.

Position Summary

We are seeking a Senior Supply Chain Operations Specialist to join our team and play a critical role in supporting and enhancing our operational processes. This position is ideal for a highly capable individual contributor with deep expertise in eCommerce operations who thrives in a fast-paced, data-driven environment. The Senior Supply Chain Operations Specialist will work closely with team leadership and cross-functional departments to drive operational efficiency, execute key workflows, and contribute to process improvement initiatives as we scale.

Key Responsibilities

Daily Operational Execution: Manage and execute core operational tasks, including procurement coordination, inventory updates, order fulfillment tracking, and logistics monitoring.
Process Optimization: Analyze workflows and performance data to identify inefficiencies, recommend improvements, and help implement SOP updates or automation tools.
Cross-Functional Coordination: Collaborate with Warehouse Operations, Customer Service, Software Development, and other teams to ensure seamless operational handoffs and alignment with broader business goals.
Data Analysis & Reporting: Create and maintain dashboards, reports, and insights that guide day-to-day decision-making and long-term planning.
System Management: Work with internal tools (e.g., ERP systems, order management software, Google Sheets) to ensure data integrity and support operational consistency.
Compliance & Quality Assurance: Uphold operational standards and contribute to QA checks to ensure accuracy in inventory, fulfillment, and customer delivery.

Qualifications & Experience

Education & Background: Bachelor’s degree in Operations, Business, Supply Chain, or a related field preferred.
Professional Experience: 5+ years in operations, logistics, or supply chain roles, ideally in a fast-paced eCommerce or retail environment.
Technical Proficiency: Strong command of operational tools (ERP, Google Sheets, data visualization software); comfort with automation and systems integration is a plus.
Analytical Skills: Proven ability to assess processes, identify areas for improvement, and implement changes with measurable impact.
Problem-Solving: Ability to take initiative, resolve operational issues proactively, and work independently while staying aligned with team priorities.
Communication & Teamwork: Clear and effective communicator with strong collaboration skills and a commitment to cross-functional teamwork.

Why Join Us?

Growth Opportunities: Every Reli. team member receives a Growth Plan that outlines clear pathways for advancement and performance-based compensation increases.
Vibrant Culture: Enjoy a positive, purpose-driven work culture that values individual contributions and team success.

Excellent Benefits:

15 Days PTO to Start + 1 additional day per year at Reli.
10 Paid Holidays annually
Hybrid Remote Schedule
Monthly wellness stipend up to $260
Health Insurance (Medical, Vision, Dental) via Blue Shield PPO or HMO
Employer-matched 401(k)
Life Insurance
Regular team happy hours and company events