About Skillshare

Skillshare is the leading learning community for creatives. With more than 30,000 expert-led classes in illustration, design, photography, video, marketing, and more, Skillshare empowers anyone, anywhere to learn new skills, share expertise, and unlock their creative potential. Hundreds of thousands of member subscribers around the world come to Skillshare to discover new passions, advance careers, and connect with an inspiring community of teachers and peers. Backed by top investors including Newspring Capital, OMERS Ventures, and Union Square Ventures, our mission is to build the world’s most thriving creative learning community.

Role Overview

As our Business Intelligence Lead, you’ll be the hands-on owner of reporting and insights at Skillshare. You’ll partner directly with executives and cross-functional teams to deliver consistent, actionable metrics and a clear understanding of what drives performance.
You’ll balance strategic thinking with execution — writing advanced SQL, building dashboards, and delivering weekly reporting — while shaping KPI frameworks and lightweight processes that scale. You’ll work closely with Marketing, Finance, and Product to translate data into decisions that drive acquisition, retention, and long-term growth. Because this role partners heavily with Marketing, a strong understanding of funnels and attribution (first-touch, last-touch, multi-touch) is important.
You’ll collaborate with Data Engineering to navigate our modeling layer (dbt) and align on priorities; owning the warehouse is not part of this role. This is an IC role to start (team of one) with potential to evolve as BI needs scale.

What You’ll Do

Deliver reliable business reporting across weekly, monthly, and quarterly cadences; maintain trusted executive and team dashboards.
Write high-quality, performant SQL (complex joins, window functions, CTEs, conditional aggregates) to analyze large, modeled datasets and answer ad-hoc questions quickly and accurately.
Define and maintain KPI definitions and a clear metric catalog; ensure consistency across reporting and tools.
Investigate performance drivers through deep dives into marketing acquisition funnels, attribution models (MTA, first-touch/last-touch), retention/churn, cohorts, and engagement to surface actionable opportunities.
Act as the “first responder” for ad-hoc business questions; triage, size impact, and recommend next steps.
Partner with Data Engineering to understand lineage and semantics in the dbt modeling layer, flag data quality issues, propose improvements, and help set DE priorities related to BI needs (without owning the warehouse itself).
Establish lightweight BI processes (versioned queries, QA checks, documentation standards) that prepare for future analyst hires and scale with the business.

Why We’re Excited About You

5–7 years in analytics/BI (or related), with deep hands-on SQL expertise and strong BI tool experience (Looker required; Tableau, Power BI, or equivalent a plus).
Proven ability to convert complex data into clear, actionable insights that influence executive and team decisions.
Comfortable balancing tactical execution (dashboards, reporting, advanced SQL) with strategic thinking (KPI frameworks, forward-looking analyses, process design).
Proven experience with marketing analytics — including funnel analysis, campaign/channel performance, and attribution models — and experience partnering with Marketing, Finance, and Product.
Strong communicator who can distill complexity for both technical and non-technical audiences.
Startup-minded operator: resourceful, proactive, and focused on high-leverage work.

Nice to Have

Familiarity with dbt concepts (models, tests, docs, snapshots, macros/Jinja) and the ability to read/trace existing models to inform analyses.
Experience with Git-based analytics workflows and CI for data tests; understanding of orchestration patterns (e.g., Airflow, Dagster) and EL tools.
Dimensional modeling, semantic layers (e.g., LookML), and experimentation frameworks.

Why You're Excited About Us

Our team: We have a passionate, creative, and innovative team that is a lot of fun to work with.
Our mission: We’re doing work that matters – connecting lifelong learners around the world and empowering them to pursue their creativity.
Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, offer home office stipends and co-working spaces in multiple cities, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.
Impact: Your work will directly shape the experience of millions of students and teachers on Skillshare.
Your growth: You’ll have opportunities to take ownership, collaborate across disciplines, and expand your expertise.
Benefits: We believe that doing your best work means living a full life. We support our team with unlimited PTO, gender-neutral parental leave, anniversary sabbaticals, and healthy stipends for creativity, learning, and personal wellness.

About Skillshare

Skillshare is an online learning community whose mission is to connect curious, lifelong learners everywhere – and, in so doing, build a more creative, more generous, and more prosperous world. Today, our community has grown to millions of members who come to Skillshare to learn creative and entrepreneurial skills, network with peers, and even teach a class themselves. We are backed by OMERS Growth Equity, Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.

Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We work to ensure a consistent interview process, and inclusive work environment for all.