{"@context":"https://schema.org","@type":"JobPosting","directApply":"https://schema.org/False","title":"Senior Manager, Vendor Management","description":"

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

The Sr. Manager of Vendor Management will be responsible for driving the long-term strategy and execution of our operations vendor ecosystem in support of operational excellence across Clinical Operations, and Care Support. This role sits within the Operations Strategy & Excellence team and is ideal for someone who is both a strategic thinker and operational builder—someone who thrives in a dynamic, fast-paced environment and is comfortable designing scalable processes from scratch.

You will work cross-functionally with internal stakeholders to ensure vendors are aligned to Spring’s objectives, compliant with standards, and positioned to scale with our evolving business needs. A background in healthcare or tech-enabled services is highly preferred, with a strong appreciation for navigating complexity and driving measurable outcomes.

This is a full-time position reporting to the Sr. Director, Operations Strategy & Excellence.

What you’ll do:

Execute the strategic roadmap for Spring Health’s external vendor ecosystem.
Lead end-to-end lifecycle management of vendor relationships, including selection, onboarding, contracting, performance monitoring, and offboarding.
Build scalable and repeatable processes that support ongoing vendor evaluations, SLAs, audits, and compliance in partnership with Legal and Compliance teams.
Develop and monitor KPIs and scorecards to assess vendor performance and identify continuous improvement opportunities.
Partner with Finance and Procurement to optimize costs and drive ROI across all vendor engagements.
Collaborate with Operations, Product, and Engineering to ensure vendors support both near-term capacity needs and long-term service innovations.

What success looks like:

Implementation of structured vendor governance processes, including standardized scorecards and performance reviews.
Cost optimization and measurable ROI across vendor engagements.
Seamless integration of vendors into Spring Health’s broader operating model, including workforce and quality alignment.
Documented SOPs and workflows for all critical vendor-related processes.
Positive cross-functional feedback on partnership effectiveness and support quality.

What you’ll bring:

5+ years of experience in vendor management, operations strategy, consulting, or similar roles; healthcare or tech-enabled services experience strongly preferred.
Demonstrated ability to build structured, scalable processes from the ground up.
Experience managing complex vendor portfolios, including offshore partners, third-party service providers, and technology partners.
Excellent project management, analytical, and cross-functional collaboration skills.
Proficiency in creating dashboards, business cases, and executive-level presentations.
Familiarity with regulatory considerations, contracting, and risk management in healthcare environments a plus.
A growth mindset with a bias toward action, a knack for structured problem-solving, and the humility to build alongside others.

The target base salary range for this position is $110,000 - $142,500, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access toWellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement?Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health:Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

","identifier":"https://remote.com/jobs/spring-health-c1w1afu4/senior-manager-vendor-management-j1plgxjz","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Spring Health","sameAs":"https://springhealth.com","logo":"https://cdn.talent-assets.remote.com/company_logos/120af2f6-c440-498b-9d0f-fc7378d24b89company_logo.png"},"datePosted":"2025-07-23T20:34:01Z","applicantLocationRequirements":[{"@type":"Country","name":"Albania"},{"@type":"Country","name":"Algeria"},{"@type":"Country","name":"American Samoa"},{"@type":"Country","name":"Andorra"},{"@type":"Country","name":"Angola"},{"@type":"Country","name":"Anguilla"},{"@type":"Country","name":"Antigua and Barbuda"},{"@type":"Country","name":"Argentina"},{"@type":"Country","name":"Armenia"},{"@type":"Country","name":"Aruba"},{"@type":"Country","name":"Australia"},{"@type":"Country","name":"Austria"},{"@type":"Country","name":"Azerbaijan"},{"@type":"Country","name":"Bahamas"},{"@type":"Country","name":"Bahrain"},{"@type":"Country","name":"Bangladesh"},{"@type":"Country","name":"Barbados"},{"@type":"Country","name":"Belgium"},{"@type":"Country","name":"Belize"},{"@type":"Country","name":"Benin"},{"@type":"Country","name":"Bermuda"},{"@type":"Country","name":"Bhutan"},{"@type":"Country","name":"Bolivia"},{"@type":"Country","name":"Bosnia and Herzegovina"},{"@type":"Country","name":"Botswana"},{"@type":"Country","name":"Brazil"},{"@type":"Country","name":"British Virgin Islands"},{"@type":"Country","name":"Brunei"},{"@type":"Country","name":"Bulgaria"},{"@type":"Country","name":"Burkina Faso"},{"@type":"Country","name":"Burundi"},{"@type":"Country","name":"Cabo Verde"},{"@type":"Country","name":"Cambodia"},{"@type":"Country","name":"Cameroon"},{"@type":"Country","name":"Canada"},{"@type":"Country","name":"Cayman Islands"},{"@type":"Country","name":"Central African Republic (CAR)"},{"@type":"Country","name":"Chad"},{"@type":"Country","name":"Chile"},{"@type":"Country","name":"China"},{"@type":"Country","name":"Christmas Island"},{"@type":"Country","name":"Cocos (Keeling) Islands"},{"@type":"Country","name":"Colombia"},{"@type":"Country","name":"Comoros"},{"@type":"Country","name":"Cook Islands"},{"@type":"Country","name":"Costa Rica"},{"@type":"Country","name":"Cote d'Ivoire"},{"@type":"Country","name":"Croatia"},{"@type":"Country","name":"Curacao"},{"@type":"Country","name":"Cyprus"},{"@type":"Country","name":"Czech Republic"},{"@type":"Country","name":"Democratic Republic of the Congo"},{"@type":"Country","name":"Denmark"},{"@type":"Country","name":"Djibouti"},{"@type":"Country","name":"Dominica"},{"@type":"Country","name":"Dominican Republic"},{"@type":"Country","name":"Ecuador"},{"@type":"Country","name":"Egypt"},{"@type":"Country","name":"El Salvador"},{"@type":"Country","name":"Equatorial Guinea"},{"@type":"Country","name":"Eritrea"},{"@type":"Country","name":"Estonia"},{"@type":"Country","name":"Ethiopia"},{"@type":"Country","name":"Falkland Islands (Malvinas)"},{"@type":"Country","name":"Faroe Islands"},{"@type":"Country","name":"Fiji"},{"@type":"Country","name":"Finland"},{"@type":"Country","name":"France"},{"@type":"Country","name":"French Guiana"},{"@type":"Country","name":"French Polynesia"},{"@type":"Country","name":"Gabon"},{"@type":"Country","name":"Gambia"},{"@type":"Country","name":"Georgia"},{"@type":"Country","name":"Germany"},{"@type":"Country","name":"Ghana"},{"@type":"Country","name":"Gibraltar"},{"@type":"Country","name":"Greece"},{"@type":"Country","name":"Greenland"},{"@type":"Country","name":"Grenada"},{"@type":"Country","name":"Guadeloupe"},{"@type":"Country","name":"Guam"},{"@type":"Country","name":"Guatemala"},{"@type":"Country","name":"Guernsey"},{"@type":"Country","name":"Guinea"},{"@type":"Country","name":"Guinea-Bissau"},{"@type":"Country","name":"Guyana"},{"@type":"Country","name":"Haiti"},{"@type":"Country","name":"Honduras"},{"@type":"Country","name":"Hong Kong"},{"@type":"Country","name":"Hungary"},{"@type":"Country","name":"Iceland"},{"@type":"Country","name":"India"},{"@type":"Country","name":"Indonesia"},{"@type":"Country","name":"Ireland"},{"@type":"Country","name":"Isle of Man"},{"@type":"Country","name":"Israel"},{"@type":"Country","name":"Italy"},{"@type":"Country","name":"Jamaica"},{"@type":"Country","name":"Japan"},{"@type":"Country","name":"Jersey"},{"@type":"Country","name":"Jordan"},{"@type":"Country","name":"Kazakhstan"},{"@type":"Country","name":"Kenya"},{"@type":"Country","name":"Kiribati"},{"@type":"Country","name":"Kosovo"},{"@type":"Country","name":"Kuwait"},{"@type":"Country","name":"Kyrgyzstan"},{"@type":"Country","name":"Laos"},{"@type":"Country","name":"Latvia"},{"@type":"Country","name":"Lebanon"},{"@type":"Country","name":"Lesotho"},{"@type":"Country","name":"Liberia"},{"@type":"Country","name":"Libya"},{"@type":"Country","name":"Liechtenstein"},{"@type":"Country","name":"Lithuania"},{"@type":"Country","name":"Luxembourg"},{"@type":"Country","name":"Macao"},{"@type":"Country","name":"Madagascar"},{"@type":"Country","name":"Malawi"},{"@type":"Country","name":"Malaysia"},{"@type":"Country","name":"Maldives"},{"@type":"Country","name":"Mali"},{"@type":"Country","name":"Malta"},{"@type":"Country","name":"Marshall Islands"},{"@type":"Country","name":"Martinique"},{"@type":"Country","name":"Mauritania"},{"@type":"Country","name":"Mauritius"},{"@type":"Country","name":"Mayotte"},{"@type":"Country","name":"Mexico"},{"@type":"Country","name":"Micronesia"},{"@type":"Country","name":"Moldova"},{"@type":"Country","name":"Monaco"},{"@type":"Country","name":"Mongolia"},{"@type":"Country","name":"Montenegro"},{"@type":"Country","name":"Montserrat"},{"@type":"Country","name":"Morocco"},{"@type":"Country","name":"Mozambique"},{"@type":"Country","name":"Namibia"},{"@type":"Country","name":"Nauru"},{"@type":"Country","name":"Nepal"},{"@type":"Country","name":"Netherlands"},{"@type":"Country","name":"New Caledonia"},{"@type":"Country","name":"New Zealand"},{"@type":"Country","name":"Nicaragua"},{"@type":"Country","name":"Niger"},{"@type":"Country","name":"Nigeria"},{"@type":"Country","name":"Niue"},{"@type":"Country","name":"Norfolk Island"},{"@type":"Country","name":"Northern Mariana Islands"},{"@type":"Country","name":"North Macedonia"},{"@type":"Country","name":"Norway"},{"@type":"Country","name":"Oman"},{"@type":"Country","name":"Pakistan"},{"@type":"Country","name":"Palau"},{"@type":"Country","name":"Palestine"},{"@type":"Country","name":"Panama"},{"@type":"Country","name":"Papua New Guinea"},{"@type":"Country","name":"Paraguay"},{"@type":"Country","name":"Peru"},{"@type":"Country","name":"Philippines"},{"@type":"Country","name":"Poland"},{"@type":"Country","name":"Portugal"},{"@type":"Country","name":"Puerto Rico"},{"@type":"Country","name":"Qatar"},{"@type":"Country","name":"Republic of the Congo"},{"@type":"Country","name":"Réunion"},{"@type":"Country","name":"Romania"},{"@type":"Country","name":"Rwanda"},{"@type":"Country","name":"Saint Helena"},{"@type":"Country","name":"Saint Kitts and Nevis"},{"@type":"Country","name":"Saint Lucia"},{"@type":"Country","name":"Saint Pierre and Miquelon"},{"@type":"Country","name":"Saint Vincent and the Grenadines"},{"@type":"Country","name":"Samoa"},{"@type":"Country","name":"San Marino"},{"@type":"Country","name":"Sao Tome and Principe"},{"@type":"Country","name":"Saudi Arabia"},{"@type":"Country","name":"Senegal"},{"@type":"Country","name":"Serbia"},{"@type":"Country","name":"Seychelles"},{"@type":"Country","name":"Sierra Leone"},{"@type":"Country","name":"Singapore"},{"@type":"Country","name":"Slovakia"},{"@type":"Country","name":"Slovenia"},{"@type":"Country","name":"Solomon Islands"},{"@type":"Country","name":"Somalia"},{"@type":"Country","name":"South Africa"},{"@type":"Country","name":"South Korea"},{"@type":"Country","name":"South Sudan"},{"@type":"Country","name":"Spain"},{"@type":"Country","name":"Sri Lanka"},{"@type":"Country","name":"Sudan"},{"@type":"Country","name":"Suriname"},{"@type":"Country","name":"Swaziland"},{"@type":"Country","name":"Sweden"},{"@type":"Country","name":"Switzerland"},{"@type":"Country","name":"Taiwan"},{"@type":"Country","name":"Tajikistan"},{"@type":"Country","name":"Tanzania"},{"@type":"Country","name":"Thailand"},{"@type":"Country","name":"Timor-Leste"},{"@type":"Country","name":"Togo"},{"@type":"Country","name":"Tonga"},{"@type":"Country","name":"Trinidad and Tobago"},{"@type":"Country","name":"Tunisia"},{"@type":"Country","name":"Turkey"},{"@type":"Country","name":"Turkmenistan"},{"@type":"Country","name":"Turks and Caicos Islands"},{"@type":"Country","name":"Tuvalu"},{"@type":"Country","name":"Uganda"},{"@type":"Country","name":"Ukraine"},{"@type":"Country","name":"United Arab Emirates (UAE)"},{"@type":"Country","name":"United Kingdom (UK)"},{"@type":"Country","name":"United States"},{"@type":"Country","name":"Uruguay"},{"@type":"Country","name":"U.S. Virgin Islands"},{"@type":"Country","name":"Uzbekistan"},{"@type":"Country","name":"Vanuatu"},{"@type":"Country","name":"Vatican City (Holy See)"},{"@type":"Country","name":"Vietnam"},{"@type":"Country","name":"Wallis and Futuna Islands"},{"@type":"Country","name":"Yemen"},{"@type":"Country","name":"Zambia"},{"@type":"Country","name":"Zimbabwe"}],"jobLocationType":"TELECOMMUTE","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":110000,"maxValue":142500,"unitText":"YEAR"}}}