{"@context":"https://schema.org","@type":"JobPosting","directApply":"https://schema.org/False","title":"Manager, Program (Math Client Management & Coaching)","description":"

Manager, Program for a 125+ employee (and growing) remote education non-profit providing professional learning to K-12 educators nationally

Type of Vacancy: Salaried, full-time

Start date: July 2025

Location: Remote with at least monthly travel

Report to: Director, Program or Senior Manager, Program

Supervises: May supervise other Manager(s), Program. Dependent on the project, the Manager, Program may be a Project Leader with project team supervision and leadership development responsibilities

A strong internal candidate is preferred for this role

Compensation: The full salary range for this position is $80,000 - $121,007 annually. This range represents the full earning potential for the role, including opportunities for salary growth over time based on performance, tenure, and organizational budget. The anticipated hiring range for this position is $80,000 - $105,529. Teaching Lab will generally cap salaries for new employees at 105% of the midpoint of the full salary range ($105,529) to allow for continued growth in the role over time. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships, part-time work, and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates who possess additional qualifications (i.e., desired qualifications).

Areas of Expertise: Client Management: Managing the execution of a partner’s scope of work, coordinating service delivery between team members and external partners through skilled communication and strong organizational skills, time management, and workflow management. Teacher Coaching: Improving student outcomes by engaging in coaching inquiry cycles with teachers. Instructional Expertise: Deep knowledge of math HQIM.

Teaching Lab is an equal-opportunity employer committed to reflecting the diversity of the students we serve. We welcome candidates of all backgrounds to apply for this role.

WHO WE ARE

Teaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at www.teachinglab.org.

SUMMARY OF POSITION

The Manager, Program collaborates with others within the Program division and across the organization to meet Teaching Lab’s programmatic goals, takes ownership of the organization’s systems and processes, and implements them consistently and successfully. This role is critical in Teaching Lab’s mission to positively impact educator practice in service of increased student learning.

DUTIES AND RESPONSIBILITIES

Primary responsibilities for the Manager, Program include:
Implement excellent programmatic services
Implement programmatic projects to successfully meet the goals of the projects; projects include but are not limited to: professional learning content development projects, professional learning implementation with state and district systems, direct-to-teacher or direct-to-leader coaching, etc.
Acts as a content area expert aligned with organizational needs, i.e., has some area of content expertise (like subject-area expertise in ELA, math, science, or social studies curriculum and/or instructional expertise, or general expertise in coaching for continuous improvement or state/system level leadership development, etc.) that they bring to bear on aligned projects as well as support team members to build their content expertise
Often hold the role of a Coach Developer, Client Partnership Manager, Instructional Designer, Subject Matter Expert, or Coach/Facilitator on project teams. However, given time, capacity, competencies, skills, and interests, the Senior Manager, Program could hold multiple other roles on project teams (e.g., Project Lead.)
Implement and maintain the project plans for assigned projects; if needed, identify needs for consultant support to complete projects on time and with high-quality
Demonstrate strong organizational skills, time management, and workflow management while attending to the diverse needs of partners and keeping a radically responsive orientation
Support the development of systems, tools, and processes to support effective and efficient implementation of services to scale Teaching Lab’s partnerships and impact over time
Maintain positive and responsive relationships with clients and other project team members
Support with contract renewals to sustain impact on teacher and student learning; support business development as needed
Design high-quality, research-based, user-centered professional learning content, services, and tools/resources
Create materials and content for programmatic partnerships and courses
Engage in Teaching Lab’s user-centered design processes (engaging with Teacher Advisory Board, supporting pilot partnerships, developing rapid prototypes) and use learning and insights to inform design
Engage in Teaching Lab’s design process to develop content, including drafting, feedback cycles, pilot partnerships (as applicable), and finalization steps (e.g., adhere to Teaching Lab’s style and branding guidelines when developing new content)
Apply best practices for virtual and in-person adult learning in the design of professional learning content
If applicable, engage in efficient and effective project management as a Project Lead
Implement and support other team members to implement the project plans for assigned projects; if needed, identify needs for consultant support to complete projects on time and with high quality; supervise consultants
Maintain partner project plans that track the execution of services related to scopes of work, and support other team members to maintain individual partner project plans for each project
Demonstrate strong organizational skills, time management, and workflow management while attending to the diverse needs of partners and keeping a radically responsive orientation
Develop systems, tools, and processes to support effective and efficient implementation of services to scale Teaching Lab’s partnerships and impact over time
Maintain contracts and invoices for each partner; collaborate with other team members and the Finance department to ensure accurate invoices are billed and collected
If applicable, provide vision, direction, and oversight of direct reports as a Home Manager
Model the people manager-specific competency and implement actions that support a positive work culture and increase productivity (e.g., providing feedback, coaching, counseling, training, development, etc.)
Provide coaching and support to direct reports on their projects and/or assignments, including identifying and addressing development needs and supports
Monitor workloads and capacity to ensure effectiveness and productivity while promoting time management and prioritization of assignments
Provide frequent values-based feedback and recognition to direct reports
Ensure the successful completion of direct reports’ annual goals as well as those of their direct reports
Conduct annual evaluations for direct reports
Complete internal tasks related to people management in a timely manner
Participate in the hiring process for open Program department roles
Engage in cross-functional collaboration
Collaborate with Program department team members to continuously refine and develop high-quality professional learning content and implement professional learning
Work with Teaching Lab team members to identify and engage new and existing school system partners on scopes of work that drive towards impact and outcomes for teachers and students
Collaborate with the Learning & Research department to adapt and improve Teaching Lab’s high-quality data collection and impact evaluation processes
Engage in internal project flex teams to support non-client-facing, but critical programmatic projects
Engage in continuous learning
Stay abreast of key research and guidance in the field, attend learning experiences to build skills and competencies in project management, client management, coaching, and adult facilitation
Engage in personal and organized learning opportunities as a team member at a values-based and mission-focused organization.
Create and deliver training to other team members on core skills or competencies within the Senior Manager, Program role which is also transferable and critical for other roles
Perform other duties as assigned by Program department leadership and/or Executive Team.

STRATEGIC OBJECTIVES AND KEY SUCCESS INDICATORS (KSIs)

The Manager, Program (Math Client Management & Coaching) is accountable for achieving goals set in collaboration with their manager, aligned with annual goals, and especially, Key Success Indicators (KSI). Below are examples of measured outcomes for Key Success Indicators (KSI). Additional information will be shared with candidates during the recruitment and selection process.
As applicable, within the role, model the radical commitments for our values.

ESSENTIAL QUALIFICATIONS

Education, Work Experience, and Knowledge
Bachelor's degree
Five (5) or more years combined experience working in PK-12 education, with a minimum of two years experience teaching PK-12 students from traditionally underserved backgrounds with demonstrated evidence of impact
Two (2) or more years combined experience working with partners outside of their organization to manage workflow or deliver services
Two (2) or more years of combined experience planning and implementing projects
Two (2) or more years combined experience leading or coaching the implementation of HQIM (in any subject area)
Deep knowledge and experience with College- and Career-Ready math or ELA content and practice standards
Experience designing impactful professional learning for educators
Experience facilitating impactful professional learning or coaching for educators
Experience managing relationships with clients and stakeholders in an education context
Experience teaching or coaching at least one of the following curricula: Math (Amplify Desmos, Carnegie Learning, Envision Mathematics, EngageNY/EurekaMath, Illustrative Math, Into Math, iReady, Savvas, Skyline, Zearn Math)
Values, Skills, and Competencies
Strong commitment to growth mindset for both adults and students, and a desire to work collaboratively to grow team skills and capabilities
Compelling communication and influence skills
Strong interpersonal skills, able to build rapport quickly
Strong organizational skills

DESIRED QUALIFICATIONS

Advanced degree
Deep understanding of the specified curriculum, including its design and component parts
Experience providing professional learning support and services in and for consultative organizations

WORKING CONDITIONS AND REQUIREMENTS

Ability to work a flexible schedule to support operational needs
Ability to perform the essential project, duties and responsibilities with or without accommodation
All team members are expected to support program/project needs which could mean that you play multiple roles at Teaching Lab (i.e., project lead, support, subject matter expert, etc.).
Travel could be required for the role. Travel is determined based on business needs and can vary depending on partnership/contract requirements.

TEACHING LAB’S VALUES AND COMPETENCIES

Teaching Lab seeks to fundamentally shift the paradigm of teacher professional learning by reaching more educators every year with the highest impact programming.
Educators learn more than they would without us
Students learn more than they would without us, in a way that cannot be predicted by race, gender, or family income
Educators we serve say they love our approach, and they want to keep doing it to advance educational equity
Collaboration & Responsive Service
Resilient Solution-Finding
Research & Learning With Humility
Accountable Excellence
Equity & Justice

CLOSING DATE

This position opened on June 4, 2025 and will close on June 12, 2025. All applications received between June 4, 2025 and June 12, 2025 will be reviewed by the hiring team.

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