Job Title: Operations Clerk

A bit about us:

We’re on a mission to change the tire industry — how it’s delivered and how it’s experienced. A pioneer in the automotive e-commerce industry, we take pride in our extensive selection of top-name brands and budget-friendly options, ensuring our customers find the perfect tire to suit their needs. As a part of our growing and dynamic team, you'll contribute to our commitment to exceptional service, innovation, and customer satisfaction. Embrace the opportunity to be a driving force behind one of the fastest growing e-commerce companies in the US and apply now!

A bit more about this role:

The Operations Clerk executes core operational functions that are key in the day-to-day operations of the company. Sitting at the intersection of external suppliers and internal teams, the operations clerk helps to quarterback a variety of tasks across divisions. Tasks include, but are not limited to:

Contacting suppliers for order updates and cancellations
Ensuring orders are being shipped and delivered in a timely manner
Monitoring shipping status and investigating lost, missing, or damaged packages.

Eligibility Requirements

Available to work full shifts till 5pm PST
Must not have had any disciplinary actions regarding attendance, conduct and/or performance in the past 90 days, and must not be approaching such action.
Self motivated to get your tasks done timely
Must be fluent in speaking, reading, and writing English
Excel experience is required

Responsibilities will include:

Calling suppliers and getting status of past due orders
Processing cancellation requests from the customer service team
Processing FedEx missing tire cases and performing investigations, when needed
Processing sales orders for Tires-Easy owned locations
Performing inventory audit trails and adjustments
Being available on phones for warehouse questions regarding orders
Assist our Strategic Partnership Director with onboarding of new suppliers and other tasks

Attributes to success:

Tenacity and follow up
Organization
Communication is key both externally to suppliers and internally among coworkers

Desired skills & experience:

Proficiency in Google Suite products
Proficiency in data processing
High speed Wi-Fi connection at home office
Excellent professional communication skills
You’re a great team member with a can-do attitude; you’re self- reflective
Bachelor’s degree or equivalent preferred

Please submit all resumes in English.