Who are we:

In 2019, our founders were working as engineers solving complex cross domain problems within government organisations

TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.

Details:

Salary: £40,000 to £50,000 (pro-rated to part-time)

Location: Remote

14-month Fixed Term Contract

Part-time position: 30 hours per week over 4 or 5 days per week

About the role:

As Senior HR Operations Advisor, you will play a key role in the smooth running of our day-to-day People processes. You’ll act as a subject matter expert in people policy, systems and lifecycle processes. This role will suit someone who enjoys building new processes from the ground up, driving meaningful impact and helping a high-growth organisation mature its people operations with structure, consistency and purpose.

Responsibilities:

Employee Lifecycle Support

Be the point of contact for employee queries, providing guidance and resolution
Draft and review employment contracts and employee changes-related documentation
Support the onboarding of new starters, ensuring a smooth, consistent and engaging experience from offer to induction
Manage and analyse exit interviews to identify trends and inform retention and engagement strategies

HR Operations & Compliance

Coordinate and carry out pre-employment checks in line with company policy and legal requirements
Ensure compliance with UK employment legislation, GDPR and internal policies
Maintain accurate people data in the relevant systems, producing reports and providing the business with insightful data.
Partner with Finance, IT and Admin to maintain efficient cross-functional processes
Administer employee benefits programmes (healthcare, Life Assurance, income protection, Octopus EV scheme, buy and sell annual leave), including enrolments, changes, renewals and employee queries.

Systems and Process Improvement

Own and improve our core People operational process with a particular focus on onboarding, offboarding and employee changes to enhance efficiency and scalability.
Source, evaluate and implement a new HRIS to support the evolving needs of the business

Project work

Support the CPO on a number of people-related projects as the business continues to grow.

Key Skills:

Proven experience in HR Operations or generalist roles, preferably in a start-up, scaling environment
Knowledge of UK employment law and HR compliance
Extensive experience with HR systems (e.g. BambooHR, HiBob or similar)
Strong attention to detail and excellent organisational skills
Ability to manage confidential information with discretion and integrity
A strong process mindset with proven ability to design, document and improve scalable HR workflows
Excellent communication and interpersonal skills

Desirable Skills:

Experience of sourcing, evaluating and implementing a new HRIS into an SME

There are many great reasons to join our team! 

Pension Plan 

Secure your future with our competitive pension plan that offers an 8% employer contribution.  

 Private Medical Healthcare 

Your health and well-being are our top priorities. Enjoy comprehensive private medical healthcare, which includes dental and optical care for you and your family.  

 Learning and Development 

Your career is in your hands. We empower you to take charge of your own development, giving you the autonomy to shape your growth.

Flexible Working 

We understand the importance of balancing work and life. Flexibility is not just a policy for us; it is part of our culture. We are passionate about helping you seamlessly integrate work with your home life.   

Electric Vehicle Scheme  

Drive sustainability forward with our electric vehicle leasing scheme. You can take advantage of this initiative through a convenient salary sacrifice program.   

Holidays  

Enjoy an annual leave of 28 days, plus bank holidays, allowing you to recharge and spend time on what matters most.     

Team Events 

We love celebrating our achievements! In addition to our quarterly meetings, you can look forward to our Christmas and summer parties—opportunities to relax, reflect, and have fun as a team.   

 Additional Benefits  

We provide life assurance for your peace of mind and a cycle-to-work scheme to support your health and sustainability goals. 

Further Information:

To meet the security requirements of certain clients and industries we serve, any job offer will be contingent upon the successful completion of a security screening process.

At TwinStream, we take pride in being an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all individuals are valued and respected. We welcome applications from qualified candidates regardless of race, religion, disability, age, sexual orientation, or gender.