Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.

The Business Resiliency Manager is responsible for designing and executing Varo's Business Resiliency Program. Key responsibilities include conducting an annual Business Impact Analysis, developing and maintaining Business Continuity (BC) and Disaster Recovery (DR) plans, and facilitating testing exercises. This role involves assessing the resiliency of third-party vendors and technology solutions, reporting to management and regulators, and working with the Crisis Management Team during disruptive events.

What you'll be doing

Design and execute Varo’s Business Resiliency Program
Facilitate the annual completion of the enterprise Business Impact Analysis, to identify acceptable recovery time periods and resource requirements for business processes, applications, and the overall enterprise
Liaise with key business, technology, and application teams to set recovery time objectives, recovery point objectives, service level agreements with vendors, convey business needs, and identify gaps
Partner with business process and application owners to develop and maintain Business Continuity (BC) and Disaster Recovery (DR) strategies and plans
Develop appropriate BC and DR testing scenarios and facilitate exercises with key stakeholders. Collaborate to develop an annual test schedule and lead the execution with key partners across Varo, to ensure key functions can be recovered within required time frames to meet enterprise-wide objectives
Report on test results, and prioritize and track the progress of any remediating actions with relevant working groups and committees
Provide relevant material and lead conversations with external regulatory partners on BC
Assess business resiliency of current or proposed third-party relationships and work with Third Party Risk Management when reporting on events experienced by a third party
Assess technology resiliency of current and proposed technology solutions; act as a consultant for resiliency programs
Create documentation, including incident ticket, root cause analysis and coordinate remediation plan completion for third party and internal incidents
Monitor internal and external environments for potential events that may impact Varo, collaborating with relevant stakeholders to manage notifications and communications
Work with the Crisis Management Team during disruption events and facilitate post-mortem analysis of events and track key remediation actions through completion
Monitor and track program compliance and effectiveness through KRI and KPI metrics and prepare management and board reports on business and technology resiliency
Provide ongoing SME guidance and assistance on business resiliency and business continuity matters, including creating or administering training and awareness presentations or materials
Work with Human Resources to identify potential events that require activation of BC or DR plans and communicate with impacted stakeholders

You'll bring the following required skills and experiences

Minimum of 5 years managing Business Resiliency, Business Continuity, and Disaster Recovery within an organization, demonstrating in-depth knowledge and experience
Minimum of 7 years experience in a financial services or technology company
Bachelor's degree (must have), with a concentration in Information/Cyber Security or Computer Science, Information Technology (preferred)
Business Continuity Certification (e.g., CBCP (preferred), CBCI, ISO22301, ASISSPC.1.-2009) and understanding and experience of business continuity management and governance frameworks (e.g., DRI Professional Practices, BCI Good Practice Guidelines, ISO22301, ISO22316)
Experience reporting/presenting to the senior management and/or the Board
Experience managing internal, external, and regulatory audits
Ability to work nights and weekends during a crisis event
Ability to understand disaster recovery concepts for a modern technology stack (digital, cloud, APIs, emerging technologies, etc.)
Excellent team skills, both as a leader and as a team player
Excellent communication skills, especially related to facilitation, documentation, and reporting
Candidates without AWS Cloud experience must complete AWS Certified Cloud Practitioner Certification training within 12 months of being hired if offered employment

About Varo

Varo launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We’re a new kind of bank – all-digital, mission-driven, FDIC-insured, and designed around the modern American consumer.

As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system.

Learn more about Varo by following us:

Facebook - https://www.facebook.com/varomoney

Instagram - www.instagram.com/varobank

LinkedIn - https://www.linkedin.com/company/varobank

Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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