OVERVIEW

We’re seeking a Marketing Account Manager to take ownership of client relationships and ensure the success of their marketing campaigns. This is a client-facing role where you’ll act as the trusted advisor, translating business goals into clear marketing strategies and coordinating with our fulfillment teams (ads, SEO, design, copy) to deliver results. Your mission: keep clients engaged, satisfied, and growing by driving ROI, providing insights, and building long-term partnerships. In collaboration with the Account Management Team and all departments, the Marketing Account Manager is responsible for the success of Wishpond Technologies Ltd.

RESPONSIBILITIES

Manage a portfolio of client accounts, serving as the main point of contact.
Understand client goals and translate them into actionable briefs for fulfillment teams.
Coordinate with design, copy, SEO, and advertising specialists to deliver cohesive campaigns.
Monitor campaign results, analyze performance, and present insights in client-friendly reports.
Proactively identify risks, propose optimizations, and uncover upsell opportunities.
Build strong client relationships through clear, consistent, and strategic communication.
Ensure deliverables are completed on time, on budget, and aligned with client expectations.
Other duties as assigned.

QUALIFICATIONS

2–4 years of experience in Account Management, Client Success, or Digital Marketing strategy.
Strong understanding of digital marketing channels (PPC, SEO, Email, Social Ads) and how they drive business results.
Expertise with Google Ads, Meta Ads, or Google Analytics (not required to run campaigns, but to interpret results).
Proven ability to manage multiple client relationships and projects simultaneously.
Excellent communication and presentation skills—able to turn complex data into actionable insights for clients.
Strong organizational skills and attention to detail.
Fluent English (written and spoken).

Bonus skills:

Experience with project management tools (ClickUp, Asana, Trello, etc.).
CRM or marketing automation experience.
Background in SaaS or agency environment.

WORK ENVIRONMENT

It is expected that the successful candidate will provide their own workstation, computer, and headset, and have a fast and reliable internet connection. Certain roles will be required to utilize and or download company-approved software.
The individual must be prepared to work standard business hours on EST or PST
Due to the nature of this role, we may verify backgrounds including conducting employment references, criminal record, and credit checks.
Once hired, the successful candidate must provide a valid government-issued photo ID and proof of residential address as part of their onboarding process.

GREAT REASONS TO JOIN OUR TEAM !

Fully remote position allowing you to work from your home anywhere in the world !
Exciting and dynamic environment with a great leadership team
Comprehensive training program and regular performance reviews to facilitate your success
Competitive compensation based on experience and proven abilities
Great referral programs with incentives and bonuses
Unbelievable product discounts when you use our products for your own business
A global workforce of multi-cultural and talented colleagues
A close-knit operation with amazing growth opportunities for your personal development
A high growth SaaS technology company publicly traded on the TSX Venture Exchange
Corporate headquarters in beautiful Vancouver, British Columbia, Canada

ABOUT US

Founded in 2009, Wishpond is a rapidly growing technology company providing digital marketing solutions targeted at small businesses. The cloud-based platform includes landing pages, social promotions, website pop-ups, online forms, and lead activity tracking. Wishpond has a dedicated team of professional project managers, designers, copywriters, and developers who provide marketing services tailored to our individual clients.

Wishpond serves over 3,000 customers in various industries and sizes, from startups to large Fortune 500 companies. Wishpond has a rapidly growing global headcount and continues to hire dedicated and qualified employees and contractors who have what it takes to scale a successful software company.

APPLICATION PROCESS

If you are interested in applying for this exciting opportunity, please provide an updated resume in English (PDF or Word formats only), quoting the position title in the subject line of your cover letter

Wishpond Technologies is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status, or any other basis protected under legislation

We thank all applicants in advance for their interest in this position however due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries.

INTERNAL APPLICATIONS WILL BE RECEIVED UNTIL SEPTEMBER 5TH, 2025 AT 5PM PT.